Draftkings Sportsbook Customer Support

1. At DraftKings, VIPs get the royal treatment. As a VIP you'll enjoy exclusive benefits and enhanced promotional offers, top-tier customer support, and access to personalized contests and more. Please note, DraftKings VIP program is by invitation only. If you have VIP or equivalent status at another casino, sportsbook, or online gaming operator please send an email to.
2. What you'll do as a Customer Experience Associate: Provide exceptional customer service through demonstrating product knowledge. Effectively communicate with our customers across several channels – phone, email, chat, and social media. Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.
3. DraftKings Sportsbook Customer Service is non existent I can't believe how hard it is to have anyone at DK respond to support tickets. They have no phone line to contact them so I only have support tickets to rely on getting an answer from them.

• Easily switch to your sportsbook or DFS account
• Shared wallet between all options
• Play right from your mobile or desktop
• Countless slot and table game titles

***DraftKings Casino went live on January 22, 2021

The best DraftKings sportsbook review around, we cover every aspect you need to know before signing up for an account. Playticasino bday promo. We look at their mobile app and website, betting markets and sports available, betting odds, deposit and withdrawal options, customer support, and outline what states DraftKings Sportsbook are legal in.

Draftkings Sportsbook Customer Support

If you thought that one of the world's top DFS brands, DraftKings, offered only fantasy sports, think again. DraftKings Sportsbook has become a U.S. sports betting juggernaut and now also stands among the major players on the U.S. online casino scene.

You can now play at the DraftKings Online Casino on desktop platforms and on a standalone app if you are located in Michigan (and in Pennsylvania or New Jersey, too). The platform got positive reviews in both states from players who were impressed by DK's offerings.

In Michigan, the Bay Mills Indian Community and DraftKings entered a partnership giving DK the ability to open its sportsbook and a retail sportsbook, and its online casino, too. Online sports betting, poker and online casinos were legalized in Michigan in late 2019.

DraftKings Casino Michigan welcome bonus

Through a partnership with DraftKings, we can offer our players a $1,500 Match on their first deposit, just click any of the links on the page to sign up and you'll be eligible to receive the offer.

How it works

The bonus can't just be cashed out immediately and comes with a few strings attached, of course. When you make your first deposit, you'll have a bonus of 100% of that amount (up to $1,500) added to your account. But first you must wager the amount of your deposit plus your bonus amount 10X, effectively making the wager requirement 20X. So, if you deposited $500, you'd receive an additional $500 and would need to wager the $1,000 total 10X, for a total of $10,000. In addition, not all bet sizes contribute 100% to the requirement. $10 bets or higher will contribute 100%, $2 at 20%, and $1 at 10%, so keep that in mind.

Why Play at DK Casino Online?

There are many benefits to signing up with DraftKings Casino. Here is a few of the major ones:

• DFS and Sportsbook integration: DraftKings' easy-to-use platform allows you to navigate between the casino and the sportsbook section seamlessly. All you need to do is select the product you wish, either in the page header or the app. You can use the same account balance, so you do not have to make separate deposits for each of these sections.
• A reputable brand: Even though DraftKings has only recently joined the online casino and sportsbook market, this brand has been around for quite some time with its daily fantasy football platform. This Boston-based company was founded in 2012, and it became the first legal mobile sports operator in New Jersey in 2018, and became a publicly-traded company in April 2020 (DKNG).
• Availability: Not only can you play your favorite casino games on your PC or Mac, but you can also do it on your Android or iOS smartphones or tablets. This is ideal for all those who enjoy playing casino games on the go.
• An array of deposit methods: DraftKings offers a variety of available payment methods that can satisfy even the pickiest depositors. Whether you prefer e-wallets, online banking cars, or depositing in person at the casino cage, you will find all the popular banking options here, if form holds as in other states.

Now, a couple of negatives.

• One part of the welcome bonus requires you to complete difficult wagering requirements.
• If you are looking for progressive jackpots, you'll have to find them elsewhere, for now.

How to Register– Step-By-Step Guide

Opening a DraftKings Casino account is a straightforward process, both in NJ and PA. It's likely that MI players won't have to do anything differently to sign up– we expect this will be a quick and easy process.

The main condition you will need to meet is that you are 21 or older and physically located in the state of Michigan. If this is not the case, you won't be able to open your DraftKings Casino account successfully.

Here's how the registration goes in the two states in which this brand is live, expecting that the process will be similar in MI:

1. Click the links on this page (once live) so you will claim the full bonus
2. Once directed to the DraftKings website, click the ' Sign me up' button.
3. Enter your desired username, email address, and password you'd like to associate with your DraftKings Casino account.
4. Tick the box to agree to the terms and service and the privacy policy and to confirm you are of legal gambling age.
5. Finalize the registration by providing all the requested information (i.e., your personal and contact details, etc).

Once you finish signing up, the brand will need to verify your identity and location (using geotracking software, as required by the state). As soon as this is done, you can place your first deposit and start wagering.

DraftKings Casino Software Platforms

You are probably interested in knowing which software platforms you will be able to use to partake in DraftKings Casino betting. We've covered this aspect below.

Zynga poker online. Again, we used the NJ and PA DraftKings Casino skins as an example, as we believe the service will be the same in MI. In both of these states, players can access this brand's platform either using their web browsers or mobile apps on their smartphones and tablets.

Desktop client

All you need to do to start playing your favorite casino games from your PC or Mac is to open your browser of choice and go to the DraftKings Casino website. You will need to have a geolocation plugin installed on your browser before you can play– the website will guide you through this process.

The reason for needing a geolocation plugin is simple– you can only play if you are physically located in one of the states in which this brand operates. So even though you can access the website from another state, unless the geolocation plugin confirms you are in PA or NJ (or soon MI), you won't be able to place your bets.

The website is very easy to get around, with a simple and effective design. We don't appreciate seeing busy web pages with lots of different things going on, so this one ticked all the boxes for being well-organized and legible.

You will see all the important sections in the navigation bar:

• Games
• Rewards
• Free Credits
• Help.

In the Games tab, you'll find the following sections:

• Casino Games
• Live Dealer
• Variety Games
• Popular Slots
• New Games
• A-Z slots.

The Rewards tab presents you with all the relevant info related to your account bonuses, such as ongoing promotions and bonuses. The Help tab is pretty self-explanatory– you have an FAQ section at a glance and options for contacting the customer support. Through Free Credits, if you have any, you can redeem the credits you've gained.

iOS Android Apps

Luckily, this brand has recognized the need to invest in a mobile app and facilitate the process of betting on the go. It seems that most players prefer to play on mobile these days, and fittingly, the DraftKings app is available both for Android and iOS devices.

To download the DraftKings iOS app, you can either go to the App Store and look it up or head to the Mobile Apps section on the website and follow the link there to download it. Don't be confused if you see that the app is called DraftKings Sportsbook & Casino– this is the correct one. If recent form follows as in NJ and PA, DraftKings will also make its standalone casino app available, which is separate from the sportsbook.

For Android users, this process differs a little. Since the Google Play Store does not feature betting apps, you must download it directly from the DraftKings website. All you need to do to finish setting up the app successfully is to enable the installation of the APK from 'unknown sources' in your device's security settings.

From what we can see, the app is as streamlined and intuitive as one can be. It's a fantastic representation of the desktop site in a smaller format. It runs smoothly, and all the functionalities of the website are present here, too.

You should be able to find most of the same casino games that are available on the desktop, so we can say that the app mimics the DraftKings Casino website exceptionally well.

Banking at DraftKings Casino

DraftKings in NJ and PA offers several options for making deposits and withdrawals. The minimum deposit is as low as $5, which is very convenient. We feel that this operator will include the same banking methods when it goes live in Michigan, so we'll break them down below.

Deposit Options

The following options are considered to be the best when it comes to making deposits.

1. PayPal – This is the most popular e-wallet for a reason. It's safe and secure and widely accepted, especially at online betting sites.
2. ACH/eCheck – A transaction using your checking account, like sending an online check.
3. Online Banking – Log into your banking portal with existing credentials, and authorize deposits with funds in your bank account.
4. DraftKings Play+ Prepaid Card – A Play+ Prepaid Card is a combination of a prepaid debit card and an e-wallet. You can fund it using your Visa, MasterCard, Discover card or your checking account.
5. PayNearMe – This option enables you to make your deposits at a local CVS, a Family Dollar store, or 7-Eleven easily.

Withdrawal options

When it comes to withdrawals, the options are more limited. To our knowledge, you only have these three at your disposal.

• PayPal
• ACH/eCheck
• Paper check

DraftKings Casino game selection

When DraftKings Casino joined the online market in NJ and PA, the game selection was scant, to put it mildly. However, it was not long before more games were introduced in the DraftKings game library which now boasts of a solid collection of slots, table games, and live dealer games.

Slots

If we compare the number and variety of the slot games this brand features, we can say that both are somewhat limited. But there are still a solid number of titles by all the popular developers (NetEnt, IGT, etc.).

Find slots with great RTPs (return to player) with titles like:

• Bloodsuckers
• Gonzo's Quest
• Jack Hammer
• Starburst
• White Rabbit

The most popular slots on this platform are these:

• Cleopatra
• 88 Fortunes
• Baywatch
• Da Vinci Diamonds
• Electro Tiger

Unfortunately, if you are looking for progressive jackpots like Divine Fortune, you will have to find them elsewhere, for now.

Table games

DraftKings Casino excels in regards to the available table games. Here's what you can find.

Blackjack

There are quite a few blackjack titles here, including several exclusive variants that we were thrilled to see. They include:

• DK Blackjack
• Classic
• Pride
• Retro
• Football
• Basketball
• Lunar year variants
• Single hand blackjack
• Multihand
• Player's Suite
• Xchange
• 777 Blazing Blackjack variants

Roulette

This popular casino title also comes in a number of variants, including both exclusive ones and those you can find at other online casinos. Original releases include DK Basketball Roulette, as well as American (double zeroes) and European Roulette (single zeroes). You can also play Lightning Roulette First Person, Roulette!, and Roulette First Person.

Video Poker and Live Dealer Games

Online poker fans won't find a shortage of available games, and neither will those who prefer some live dealer online casino action.

In addition to several video poker variants, you can also play all the casino staples live streaming with a real dealer! These include Baccarat, Blackjack, Roulette, Three Card Poker, and Ultimate Texas Hold'em. The dealer will place cards in front of your designated seat, and you will indicate how you want to play the hand.

Support Draftkings

Loyalty program

We were disappointed to see that DraftKings Casino in NJ and PA does not feature a true loyalty program, where you can accumulate points or dollars redeemable for wagers or merchandise. We can make a safe assumption that it will come short in this department once it goes live in MI.

Draftkings Sportsbook Customer Service

However, as we have already mentioned, a prominent feature on the homepage is the Rewards tab. When you click it, you access all the promotions you can take advantage of, in both the casino and the sportsbook.

Customer support

DraftKings Casino provides its players with several contact methods in the states in which it is currently available. We can presume that Michiganians will be offered the same options.

In case you have an issue, you can get in touch with the customer service team via:

Draftkings Sportsbook Customer Support Live Chat

• Live Chat
• Email
• Telephone

An excellent piece of news is that customer service is available 24/7. Also, there is a very handy FAQ section that you can browse through and try to solve the issue on your own first. You access the FAQ section from the Help tab, which also contains sections dedicated to technical issues and account security.

Draftkings Sportsbook Customer Support Chat

Check back with us for more info on DraftKings Casino Michigan as soon as it goes live!